RMM Features | Datto Remote Monitoring and Management (2024)

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Datto RMM is a secure and fully-featured remote monitoring and management platform providing a unique combination of scalability, efficiency, and usability.

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Explore Datto RMM’s Top Features

Datto RMM is 100% cloud-based, which means it is scalable, accessible. Requiring no system maintenance, Datto RMM offers a powerful feature set while still being easy to use.

Microsoft 365 Management

Datto RMM’s Microsoft 365 management feature allows you to integrate both platforms effortlessly. A few clicks are all that stand between you and a comprehensive overview of your tenants, users, and associated devices.

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Advanced Software Management

Advanced Software Management builds on the established Software Management framework within Datto RMM to grant users access to an expanded application list to help further secure device software against online threats and vulnerabilities.

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Flexible Patch Management

Datto RMM’s built-in patch management software helps you automate patch policies and keep client machines secure from the latest threats.

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Monitoring, Automation and Scripting

Powerful RMM scripts and automated policies like native Ransomware Detection are the power behind Datto RMM. Admins control when, where, and how automated tasks are performed, taking productivity to the next level.

Rapid Remote Access & Support

Datto RMM is an intuitive tool built to help you simplify complex work. Service technicians can initiate their choice of remote support options with a single click.

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Datto Remote Monitoring and Management is a Cloud-Based RMM Solution

Datto RMM is the platform of choice for thousands of IT professionals. Whether you’re managing one endpoint or 100,000, Datto helps MSPs keep IT estates secure, patched, and operational.

Proactively Patch to Stay Secure

Protect you machines with automated patch policies that combat the latest threats, and eliminate manual updates.

Deliver Patching to any Environment

Flexible parameters allow you to deliver endpoint patching that meets the needs of the environment.

Support Complex Networks

Support large and complex networks with essential capabilities such as policy-based patch approvals, local caching, and device-level compliance reporting.

Deliver on Security and Reliability

Deliver more secure and reliable IT environments by automating the delivery of updates for operating systems and common software applications.

Dynamic Automation with RMM Scripts

Policies are the power behind Datto RMM’s dynamic automation. Administrators have the ultimate control over when, where, and how automated tasks are performed. Easily import your own scripts, or download hundreds of free scripts from the ComStore to automate frequent tasks.

Real-Time Monitoring

Datto RMM monitors all of your devices in real-time instantly informing you of current issues and flagging potential problems. Devices include: servers, VMs, ESXi, PCs, laptops and network devices. Powerful auto-response to alerts resolve problems automatically or simplify troubleshooting by providing technicians with useful diagnostic information.

Ransomware Detection

Monitor for crypto-ransomware on endpoints, and receive immediate alerts when a device is infected. Automated responses attempt to kill the ransomware process and isolate the infected device to prevent the spread of ransomware, only maintaining contact with Datto to allow technicians to take effective action.

Multitasking Support has Never Been Easier

Network Topology Maps

Better manage networks by using Datto RMM’s IT asset discovery functions which discover and identify every device on the network, not just managed devices. A visual representation of the network.

Flexible Reports and Dashboards

You are capable of delivering, either on-demand or scheduled, fully configurable reports. Datto RMM also has a robust API, offering a rich dataset to be analyzed beyond the capabilities of the native reports. Native user-configurable dashboards give you the insights they need to quickly take action.

Open Rest API

Build custom integrations by connecting to an Open REST API that is constantly evolving. Datto also works with industry partners to expand the exchange of data across the applications that MSPs depend on most.

Seamless RMM PSA Integration

Unify your IT business operations into one single pane of glass with our integrated Autotask PSA & Datto RMM Solutions.

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Integrates with Datto BCDR

Remove the manual effort from backup and recovery. Datto SIRIS is a high-performance business continuity solution that seamlessly integrates with Datto RMM.

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RMM Manageable WiFi

Manage and monitor wireless networks without all the complex protocols. Datto Networking integrates with Datto RMM to deliver a true cloud-managed networking service.

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Integrations

Browse our growing list of integrations to get more value from Datto, and streamline your day-to-day operations.

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Guides and Tutorials

Learn more about Datto’s features with our tutorials, guides, and trending articles.

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Support

Our award-winning, direct-to-tech support capabilities help Datto partners get personalized help for their Datto products and features.

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